AI Day, a monthly gathering of industry leaders and AI enthusiasts, took place in Mumbai, bringing together experts to explore the latest advancements in Artificial Intelligence. This event featured insightful sessions from AI pioneers who shared their expertise on leveraging AI for business growth, retail transformation, and automation in high-value sales.
Automating Big Ticket Sales with AI

Nikhil Mhatre, Founder of AI Overlords, explored how AI is revolutionizing the process of selling high-value products and services. Unlike small-ticket sales, big-ticket sales involve longer decision-making cycles, multiple stakeholders, and significant financial commitments. AI is streamlining this complex process by automating lead generation, outreach, and customer relationship management (CRM).
Key takeaways:
- AI-powered LinkedIn automation tools can generate thousands of connection requests monthly, filtering high-intent leads.
- CRM systems trained on company-specific data can automate proposal creation and manage customer interactions efficiently.
- AI-driven prospecting and follow-ups significantly increase conversion rates.
Nikhil emphasized that we are entering an era dominated by AI agents that automate sales workflows, making high-value sales more efficient and scalable.
AI in Retail: Enhancing Customer Experience & Driving Sales

Anurag Sharma, Founder & CEO of Komstech AI Agency, explored how AI is transforming the retail sector by enhancing customer experience, optimizing inventory, and boosting sales with data-driven insights. He introduced LalaCRM, an AI-powered CRM for retailers designed to maximize efficiency and engagement.
Key takeaways:
- AI-driven personalization tailors shopping experiences, increasing customer satisfaction and retention.
- Predictive analytics help retailers forecast demand and manage inventory efficiently, reducing wastage and stockouts.
- AI chatbots and virtual assistants enhance customer service, providing real-time support and engagement.
- Fraud detection and security solutions powered by AI minimize risks in digital transactions.
The session underscored that AI is no longer a futuristic concept but a present-day necessity for retailers seeking to remain competitive in a dynamic market.
Business Growth Using AI

Dr. Paramjeet Singh Makani, Director of Pantomath Financial Services Group, provided a strategic overview of how businesses can harness AI to accelerate growth, optimize operations, and gain a competitive edge.
Key takeaways:
- Data-Driven Decision Making: AI analyzes vast amounts of data to generate actionable insights, helping businesses make informed decisions.
- Process Automation: AI-powered automation reduces human error and enhances productivity across various departments, from HR to finance.
- Customer Insights & Personalization: Businesses leveraging AI for customer segmentation can offer tailored experiences, increasing engagement and loyalty.
- Financial Forecasting & Risk Management: AI-driven models predict market trends, helping businesses mitigate risks and seize growth opportunities.
Dr. Makani highlighted that AI is not just a tool for tech companies but a transformative force across all industries, from finance to manufacturing.
Conclusion

AI Day Mumbai provided a platform for industry experts and enthusiasts to exchange ideas, explore cutting-edge AI applications, and discuss how businesses can leverage AI for growth. With insights from leaders in sales automation, retail, and financial services, attendees left with a deeper understanding of AI’s transformative power.
As AI continues to evolve, businesses that embrace these innovations will be better positioned to thrive in an increasingly digital world. Stay tuned for the next AI Day event, where more industry leaders will share their expertise on the latest AI breakthroughs!