Machine Learning Algorithms for teaching AI Chatbots

August 29, 2022

Introduction-

Chatbots are a form of human-computer dialog system that operates through natural language processing using text or speech, chatbots are automated and generally run 24/7. It is mainly used to drive conversion and designed to handle millions requests at a time.

A group of intelligent, conversational software algorithms called chatbots are triggered by input in natural language. They have the capacity to understand commands, comprehend input, and carry out tasks. Despite the fact that chatbots have been around for a while, they are becoming more advanced because of the availability of data, increased processing power, and open-source development frameworks. These elements have prompted the widespread use of chatbots across a variety of sectors and domains. We frequently come with chatbots in a variety of settings, from customer service, social media forums, merchant websites to availing banking services, alike.

In general, chatbots are made to accomplish specific tasks. For instance, customer care chatbots are created specifically to meet the needs of customers who request assistance, whereas conversational chatbots are created to engage in conversation with users. It is really possible to train with a large dataset and archive human level interaction but organizations have to rigorously test and check their chatbot before releasing into production.

In this article, we will learn more about the workings of chatbots and machine learning algorithms are used in teaching AI chatbots.

Table of contents:

  1. How do AI chatbots really work?
  2. Algorithms for AI chatbots
  3. Programming languages for an AI chatbot
  4. Creating effective chatbots and limitations of chatbot
  5. Conclusion

How do AI chatbots really work?

A chatbot mimics human speech by carrying out repetitive automated actions based on predetermined triggers and algorithms. A bot is made to speak with a human using a chat interface or voice messaging in a web or mobile application, just like a user would do. A type of conversational AI, chatbots are similar to virtual assistants.

A question-answer bot is the most basic sort of chatbot; it is a rules-based programme that generates answers by following a tree-like process. These chatbots, which are not, strictly speaking, AI, use a knowledge base and pattern matching to provide prepared answers to particular sets of questions. The bot, however, becomes more intelligent and human-like when artificial intelligence programming is incorporated into the chat software. Deep learning, machine learning, natural language processing, and pattern matching are all used by chatbots that are driven by AI (NLP).

Algorithms for AI chatbots

Number of algorithms are used in developing AI chatbots. Among all of them, natural language processing-based algorithms are widely used. As chatbot gets input in natural language, so text processing, classification and interpretation becomes really important when it comes to quality chatbots

Popular chatbot algorithms include the following ones:

  1. Naïve Bayes Algorithm
  2. Support vector Machine 
  3. Natural language processing (NLP)
  4. Recurrent neural networks (RNN)
  5. Long short-term memory (LSTM)
  6. Markov models for text generation
  7. Grammar and Parsing Algorithms 
  1. Naïve Bayes algorithm:

The e Bayes algorithm tries to categorise text into different groups so that the chatbot can determine the user's purpose, hence reducing the range of possible responses. It is crucial that this algorithm functions well because intent identification is one of the first and most important phases in chatbot discussions. Because the algorithm is based on commonality, certain terms should be given greater weight for specific categories based on how frequently they appear in those categories. It allows the classification of intent, phrasing of text data.

  1. Support vector machine:

The Structural Risk Minimization Principle serves as the foundation for how SVMs operate. Due to the high dimensional input space created by the abundance of text features, linearly separable data, and the prominence of sparse matrices, SVMs perform exceptionally well with text data and Chatbots. It is one of the most widely used algorithms for classifying texts and determining their intentions.

  1. Natural Language processing algorithms:

For chatbots, NLP is especially crucial because it controls how the bot will comprehend and interpret the text input. The ideal chatbot would converse with the user in a way that they would not even realise they were speaking with a machine. Through machine learning and a wealth of conversational data, this programme tries to understand the subtleties of human language. The bot benefits from NLP by being able to read syntax, sentiment, and intent in text data. The extensive range of features provided by NLP, including text summarizations, word vectorization, topic modelling, PoS tagging, n-gram and sentiment polarity analysis, are principally responsible for this.

  1. Recurrent Neural Networks:

Recurrent Neural Networks are the type of Neural networks that allow sequential data in order to capture context of the words in a given input of text. RNN processes the text input just the way biological intelligence processes the information, it processes sequences by iterating through the sequence elements and maintaining a state containing information relative to what it has seen so far. Thus, allowing us to interpret and capture the context of the input.

  1. Long short-term memory:

LSTM is a type of recurrent neural network which is better than simple RNN as LSTMs are designed to capture not only state of previous inputs but also it carries memories of previous inputs of the sequence, which is not the case with RNN. LSTM are used in processing large sequences. It is applied in conversational AI to predict the next word.

  1. Markov models for text generation 

Markov chains are often used in chatbots and text production. They operate by calculating the likelihood of moving from one state to another. Because it may be conveniently stored as matrices, this model is easy to use and summarise. These chains rely on the prior state to identify the present state rather than considering the route taken to get there.

  1. Grammar and Parsing Algorithms

Algorithms for grammar and parsing can effectively identify and resolve ambiguities in sentences. A formal definition of a language's structure is provided by the grammar algorithm to guarantee that the chatbot interacts without grammatical mistakes. The grammar is used by the parsing algorithm to examine the sentence's grammatical structure.

Programming Languages for an AI chatbots

So far, we saw what algorithms are used in building and teaching AI chatbots. Now let’s look at the some of the popular programming languages used to build chatbots in real-world use-cases:

  1. Python: It is one of most popular programming languages for AI chatbots owing to libraries like NLTK and Spacy.
  2. Java: Algorithms are the foundation of AI programming, and Java is a strong option for chatbot development.
  3.  Ruby: Ruby is regarded as a good option for creating a chatbot due to the abundance of reliable libraries.

Apart from these languages, CSML, Lisp, and Clojure can also be used to create chatbots. Originally developed as a language for AI projects, Lisp has improved in efficiency.

Creating effective chatbots

Natural language processing is moving incredibly fast and trained models such as BERT, GPT-3 have good representations of text data. Chatbots are very useful and effective for conversation with users visiting websites because of the availability of good algorithms.

In order to create effective chatbots, one should focus on providing Huge training data while creating chatbot algorithms, including out-of-vocabulary words into training data and writing effective code to manage similar intents of users. These are some of the points one should take while creating an AI chatbots

Conclusion

In this article, we saw how AI chatbots work and what are different algorithms like Naïve Bayes, RNNs, LSTMs, etc. used in creating AI chatbots. We also saw programming languages that can be used along with points to keep in mind while creating AI chatbots.

References:

[1] Data analytics using python by Bharti Motwani

[2] Deep learning with python by Francoise Chollet

[3]https://www.sciencedirect.com/science/article/pii/S1877050920312370?ref=pdf_download&fr=RR-2&rr=74040d23692d858d

[4] https://www.itechart.com/blog/how-do-chatbots-really-work/

Latest Blogs
This is a decorative image for: A Complete Guide To Customer Acquisition For Startups
October 18, 2022

A Complete Guide To Customer Acquisition For Startups

Any business is enlivened by its customers. Therefore, a strategy to constantly bring in new clients is an ongoing requirement. In this regard, having a proper customer acquisition strategy can be of great importance.

So, if you are just starting your business, or planning to expand it, read on to learn more about this concept.

The problem with customer acquisition

As an organization, when working in a diverse and competitive market like India, you need to have a well-defined customer acquisition strategy to attain success. However, this is where most startups struggle. Now, you may have a great product or service, but if you are not in the right place targeting the right demographic, you are not likely to get the results you want.

To resolve this, typically, companies invest, but if that is not channelized properly, it will be futile.

So, the best way out of this dilemma is to have a clear customer acquisition strategy in place.

How can you create the ideal customer acquisition strategy for your business?

  • Define what your goals are

You need to define your goals so that you can meet the revenue expectations you have for the current fiscal year. You need to find a value for the metrics –

  • MRR – Monthly recurring revenue, which tells you all the income that can be generated from all your income channels.
  • CLV – Customer lifetime value tells you how much a customer is willing to spend on your business during your mutual relationship duration.  
  • CAC – Customer acquisition costs, which tells how much your organization needs to spend to acquire customers constantly.
  • Churn rate – It tells you the rate at which customers stop doing business.

All these metrics tell you how well you will be able to grow your business and revenue.

  • Identify your ideal customers

You need to understand who your current customers are and who your target customers are. Once you are aware of your customer base, you can focus your energies in that direction and get the maximum sale of your products or services. You can also understand what your customers require through various analytics and markers and address them to leverage your products/services towards them.

  • Choose your channels for customer acquisition

How will you acquire customers who will eventually tell at what scale and at what rate you need to expand your business? You could market and sell your products on social media channels like Instagram, Facebook and YouTube, or invest in paid marketing like Google Ads. You need to develop a unique strategy for each of these channels. 

  • Communicate with your customers

If you know exactly what your customers have in mind, then you will be able to develop your customer strategy with a clear perspective in mind. You can do it through surveys or customer opinion forms, email contact forms, blog posts and social media posts. After that, you just need to measure the analytics, clearly understand the insights, and improve your strategy accordingly.

Combining these strategies with your long-term business plan will bring results. However, there will be challenges on the way, where you need to adapt as per the requirements to make the most of it. At the same time, introducing new technologies like AI and ML can also solve such issues easily. To learn more about the use of AI and ML and how they are transforming businesses, keep referring to the blog section of E2E Networks.

Reference Links

https://www.helpscout.com/customer-acquisition/

https://www.cloudways.com/blog/customer-acquisition-strategy-for-startups/

https://blog.hubspot.com/service/customer-acquisition

This is a decorative image for: Constructing 3D objects through Deep Learning
October 18, 2022

Image-based 3D Object Reconstruction State-of-the-Art and trends in the Deep Learning Era

3D reconstruction is one of the most complex issues of deep learning systems. There have been multiple types of research in this field, and almost everything has been tried on it — computer vision, computer graphics and machine learning, but to no avail. However, that has resulted in CNN or convolutional neural networks foraying into this field, which has yielded some success.

The Main Objective of the 3D Object Reconstruction

Developing this deep learning technology aims to infer the shape of 3D objects from 2D images. So, to conduct the experiment, you need the following:

  • Highly calibrated cameras that take a photograph of the image from various angles.
  • Large training datasets can predict the geometry of the object whose 3D image reconstruction needs to be done. These datasets can be collected from a database of images, or they can be collected and sampled from a video.

By using the apparatus and datasets, you will be able to proceed with the 3D reconstruction from 2D datasets.

State-of-the-art Technology Used by the Datasets for the Reconstruction of 3D Objects

The technology used for this purpose needs to stick to the following parameters:

  • Input

Training with the help of one or multiple RGB images, where the segmentation of the 3D ground truth needs to be done. It could be one image, multiple images or even a video stream.

The testing will also be done on the same parameters, which will also help to create a uniform, cluttered background, or both.

  • Output

The volumetric output will be done in both high and low resolution, and the surface output will be generated through parameterisation, template deformation and point cloud. Moreover, the direct and intermediate outputs will be calculated this way.

  • Network architecture used

The architecture used in training is 3D-VAE-GAN, which has an encoder and a decoder, with TL-Net and conditional GAN. At the same time, the testing architecture is 3D-VAE, which has an encoder and a decoder.

  • Training used

The degree of supervision used in 2D vs 3D supervision, weak supervision along with loss functions have to be included in this system. The training procedure is adversarial training with joint 2D and 3D embeddings. Also, the network architecture is extremely important for the speed and processing quality of the output images.

  • Practical applications and use cases

Volumetric representations and surface representations can do the reconstruction. Powerful computer systems need to be used for reconstruction.

Given below are some of the places where 3D Object Reconstruction Deep Learning Systems are used:

  • 3D reconstruction technology can be used in the Police Department for drawing the faces of criminals whose images have been procured from a crime site where their faces are not completely revealed.
  • It can be used for re-modelling ruins at ancient architectural sites. The rubble or the debris stubs of structures can be used to recreate the entire building structure and get an idea of how it looked in the past.
  • They can be used in plastic surgery where the organs, face, limbs or any other portion of the body has been damaged and needs to be rebuilt.
  • It can be used in airport security, where concealed shapes can be used for guessing whether a person is armed or is carrying explosives or not.
  • It can also help in completing DNA sequences.

So, if you are planning to implement this technology, then you can rent the required infrastructure from E2E Networks and avoid investing in it. And if you plan to learn more about such topics, then keep a tab on the blog section of the website

Reference Links

https://tongtianta.site/paper/68922

https://github.com/natowi/3D-Reconstruction-with-Deep-Learning-Methods

This is a decorative image for: Comprehensive Guide to Deep Q-Learning for Data Science Enthusiasts
October 18, 2022

A Comprehensive Guide To Deep Q-Learning For Data Science Enthusiasts

For all data science enthusiasts who would love to dig deep, we have composed a write-up about Q-Learning specifically for you all. Deep Q-Learning and Reinforcement learning (RL) are extremely popular these days. These two data science methodologies use Python libraries like TensorFlow 2 and openAI’s Gym environment.

So, read on to know more.

What is Deep Q-Learning?

Deep Q-Learning utilizes the principles of Q-learning, but instead of using the Q-table, it uses the neural network. The algorithm of deep Q-Learning uses the states as input and the optimal Q-value of every action possible as the output. The agent gathers and stores all the previous experiences in the memory of the trained tuple in the following order:

State> Next state> Action> Reward

The neural network training stability increases using a random batch of previous data by using the experience replay. Experience replay also means the previous experiences stocking, and the target network uses it for training and calculation of the Q-network and the predicted Q-Value. This neural network uses openAI Gym, which is provided by taxi-v3 environments.

Now, any understanding of Deep Q-Learning   is incomplete without talking about Reinforcement Learning.

What is Reinforcement Learning?

Reinforcement is a subsection of ML. This part of ML is related to the action in which an environmental agent participates in a reward-based system and uses Reinforcement Learning to maximize the rewards. Reinforcement Learning is a different technique from unsupervised learning or supervised learning because it does not require a supervised input/output pair. The number of corrections is also less, so it is a highly efficient technique.

Now, the understanding of reinforcement learning is incomplete without knowing about Markov Decision Process (MDP). MDP is involved with each state that has been presented in the results of the environment, derived from the state previously there. The information which composes both states is gathered and transferred to the decision process. The task of the chosen agent is to maximize the awards. The MDP optimizes the actions and helps construct the optimal policy.

For developing the MDP, you need to follow the Q-Learning Algorithm, which is an extremely important part of data science and machine learning.

What is Q-Learning Algorithm?

The process of Q-Learning is important for understanding the data from scratch. It involves defining the parameters, choosing the actions from the current state and also choosing the actions from the previous state and then developing a Q-table for maximizing the results or output rewards.

The 4 steps that are involved in Q-Learning:

  1. Initializing parameters – The RL (reinforcement learning) model learns the set of actions that the agent requires in the state, environment and time.
  2. Identifying current state – The model stores the prior records for optimal action definition for maximizing the results. For acting in the present state, the state needs to be identified and perform an action combination for it.
  3. Choosing the optimal action set and gaining the relevant experience – A Q-table is generated from the data with a set of specific states and actions, and the weight of this data is calculated for updating the Q-Table to the following step.
  4. Updating Q-table rewards and next state determination – After the relevant experience is gained and agents start getting environmental records. The reward amplitude helps to present the subsequent step.  

In case the Q-table size is huge, then the generation of the model is a time-consuming process. This situation requires Deep Q-learning.

Hopefully, this write-up has provided an outline of Deep Q-Learning and its related concepts. If you wish to learn more about such topics, then keep a tab on the blog section of the E2E Networks website.

Reference Links

https://analyticsindiamag.com/comprehensive-guide-to-deep-q-learning-for-data-science-enthusiasts/

https://medium.com/@jereminuerofficial/a-comprehensive-guide-to-deep-q-learning-8aeed632f52f

This is a decorative image for: GAUDI: A Neural Architect for Immersive 3D Scene Generation
October 13, 2022

GAUDI: A Neural Architect for Immersive 3D Scene Generation

The evolution of artificial intelligence in the past decade has been staggering, and now the focus is shifting towards AI and ML systems to understand and generate 3D spaces. As a result, there has been extensive research on manipulating 3D generative models. In this regard, Apple’s AI and ML scientists have developed GAUDI, a method specifically for this job.

An introduction to GAUDI

The GAUDI 3D immersive technique founders named it after the famous architect Antoni Gaudi. This AI model takes the help of a camera pose decoder, which enables it to guess the possible camera angles of a scene. Hence, the decoder then makes it possible to predict the 3D canvas from almost every angle.

What does GAUDI do?

GAUDI can perform multiple functions –

  • The extensions of these generative models have a tremendous effect on ML and computer vision. Pragmatically, such models are highly useful. They are applied in model-based reinforcement learning and planning world models, SLAM is s, or 3D content creation.
  • Generative modelling for 3D objects has been used for generating scenes using graf, pigan, and gsn, which incorporate a GAN (Generative Adversarial Network). The generator codes radiance fields exclusively. Using the 3D space in the scene along with the camera pose generates the 3D image from that point. This point has a density scalar and RGB value for that specific point in 3D space. This can be done from a 2D camera view. It does this by imposing 3D datasets on those 2D shots. It isolates various objects and scenes and combines them to render a new scene altogether.
  • GAUDI also removes GANs pathologies like mode collapse and improved GAN.
  • GAUDI also uses this to train data on a canonical coordinate system. You can compare it by looking at the trajectory of the scenes.

How is GAUDI applied to the content?

The steps of application for GAUDI have been given below:

  • Each trajectory is created, which consists of a sequence of posed images (These images are from a 3D scene) encoded into a latent representation. This representation which has a radiance field or what we refer to as the 3D scene and the camera path is created in a disentangled way. The results are interpreted as free parameters. The problem is optimized by and formulation of a reconstruction objective.
  • This simple training process is then scaled to trajectories, thousands of them creating a large number of views. The model samples the radiance fields totally from the previous distribution that the model has learned.
  • The scenes are thus synthesized by interpolation within the hidden space.
  • The scaling of 3D scenes generates many scenes that contain thousands of images. During training, there is no issue related to canonical orientation or mode collapse.
  • A novel de-noising optimization technique is used to find hidden representations that collaborate in modelling the camera poses and the radiance field to create multiple datasets with state-of-the-art performance in generating 3D scenes by building a setup that uses images and text.

To conclude, GAUDI has more capabilities and can also be used for sampling various images and video datasets. Furthermore, this will make a foray into AR (augmented reality) and VR (virtual reality). With GAUDI in hand, the sky is only the limit in the field of media creation. So, if you enjoy reading about the latest development in the field of AI and ML, then keep a tab on the blog section of the E2E Networks website.

Reference Links

https://www.researchgate.net/publication/362323995_GAUDI_A_Neural_Architect_for_Immersive_3D_Scene_Generation

https://www.technology.org/2022/07/31/gaudi-a-neural-architect-for-immersive-3d-scene-generation/ 

https://www.patentlyapple.com/2022/08/apple-has-unveiled-gaudi-a-neural-architect-for-immersive-3d-scene-generation.html

Build on the most powerful infrastructure cloud

A vector illustration of a tech city using latest cloud technologies & infrastructure