AI Day Mumbai, hosted by E2E Cloud on March 29, brought together AI professionals, developers, researchers, and enthusiasts for a day of learning, discovery, and community. The event spotlighted the ever-evolving world of Artificial Intelligence—what it means for businesses, society, and individuals ready to take the leap into the future.
A key partner in this effort was Jio Haptik, a strategic force in the AI space since 2013. Haptik has been pioneering customer experience innovation through platforms like WhatsApp, powered by a layer of Generative AI. Recognized across Gartner, G2, and Opus Research, Haptik is setting the benchmark for scalable AI-driven business outcomes.
AI Adoption and Digital Transformation- Rishi Agrawal, Technology & Strategy Advisor and CTO of Confidential
Rishi delivered a high-impact session focused on how AI is driving digital disruption across sectors, just as Apple transformed the mobile industry. Drawing parallels with how tech reshapes industries, he explored AI's role in redefining digital identity, financial services, and governance frameworks.
Key Highlights:
- Digital Identity Revolution: AI-driven multilingual verification, blockchain-secured documents, and UPI-integrated profiles show how inclusive tech can serve India’s diverse economic spectrum.
- Generative AI in Action: From personalized CX in retail to clinical trial optimization in healthcare, Rishi emphasized how Gen AI is already transforming core business models.
- Economic Impact: McKinsey data points to a $25 trillion potential global economic impact from AI—with Gen AI accounting for a major slice of future productivity gains.
- Challenges & Risks: He cautioned about “hallucinations” in Gen AI, governance gaps, and the critical need for enterprise-context-aware deployment frameworks.
AI isn’t just tech—it's the new infrastructure for value creation, and ethical innovation will be the foundation of sustainable AI growth.
Getting Started in AI – A Roadmap for Beginners- Divyaansh Kumar Gupta, Founder of Ai-Flo
Divyaansh’s talk was geared toward AI newcomers and students—offering a simple, practical path to begin their AI journey. His goal was clear: break the myth that AI is only for advanced coders or researchers.
Key Highlights:
- 5-Step Beginner Blueprint:
- Understand what AI really is—and isn’t
- Learn the foundational skills (math, Python, ML libraries)
- Start building real-world projects (chatbots, image classifiers)
- Explore AI domains like NLP, Computer Vision, and Reinforcement Learning
- Stay active in communities and build a public portfolio (GitHub, Kaggle)
- Understand what AI really is—and isn’t
- Accessible Tools: Encouraged use of free tools like Google Colab, Kaggle, and beginner-friendly courses from Coursera and Google.
- Community First: Pushed the value of AI meetups, hackathons, and online forums to grow faster and stay relevant.
AI is for everyone. Learn by building, and share your work to be seen.
Summing Up the Day:
AI Day Mumbai wasn’t just an event—it was a spark. Whether you were there to refine your enterprise AI strategy or were just curious about how to start coding, the day delivered value at every level. With insights from industry veterans and rising innovators, backed by strategic AI enablers like Jio Haptik, the message was clear: AI is not the future. It’s the now.